Everything about TalkLinx AI customer support.

TalkLinx is an AI-powered customer support workspace. It gives every business a document-grounded support agent (Ally) for chat, an embeddable widget, signed social support links, AI phone-call and voice support, multilingual translation, lead capture, and conversation analytics.

Yes. TalkLinx uses retrieval-augmented generation (RAG). You upload your knowledge — documents, policies, product guides, and images — and answers stay grounded in your content instead of generic guesses.

Yes. A turn-taking phone-call mode lets customers talk out loud, with natural multilingual voice replies. Speech-to-text and text-to-speech also work in chat, with edge-safe defaults and optional admin-enabled browser models.

Yes. You can generate a signed, secure chat widget and embed it on any site, or share signed social support links. Sessions stay owned by your workspace and follow your branding, AI model, and settings.

Yes. TalkLinx serves customers in their language with edge-native translation, and main-chat transcripts include a Translate-to-English action so human reviewers can follow along.

TalkLinx includes a conversation analytics cockpit: conversation volume, source mix across widget, social, and workspace, country insights, language trends, contact growth, and AI-generated support intelligence.

Yes. Anonymous widget and social chats collect language, name, phone, and email before the conversation starts, and contacts flow into a searchable, filterable table for follow-up.

Yes. TalkLinx provides round-the-clock, after-hours, weekend, and holiday support so customers always get accurate, on-brand answers.

Standard is RM1600 / USD400 per month for one workspace account with the full cockpit. A 7-day Standard trial is available. Enterprise rewards growing teams with volume discounts: 10% off for 2 accounts, 20% off for 5, and 30% off for 10.

TalkLinx fits e-commerce, SaaS, healthcare, education, real estate, hospitality, logistics, fintech, insurance, automotive, telecom, government, nonprofits, legal intake, HR helpdesks, IT service desks, restaurants, travel, manufacturing, and professional services.

Yes. TalkLinx is edge-native with private storage, owner-scoped knowledge search, signed links for anonymous sessions, and admin-gated controls so each workspace stays locked down.

Sign up and your account auto-starts a 7-day Standard trial. Upload your knowledge, set your bot name and branding, then share your widget or social support links and start resolving conversations.